Customer Satisfaction Survey


Thank you for giving feedback about Concentric’s COVID-19 testing program. We hope to understand what has been working, and what might improve.

This survey has two parts. Part one asks you to rate the success of your entire testing program.  This includes all testing types – pooled, rapid antigen, or PCR testing. This should take 5 minutes to complete.

Part two focuses on rapid antigen testing. If you have not used Concentric’s rapid antigen testing program, please do not fill it out. If you are a rapid antigen customer, this part is optional. It should take an additional 5 minutes.

The Covid-19 tests provided through this program have not been FDA cleared or approved; but have been authorized by FDA under an Emergency Use Authorization (“EUA”). The Covid-19 tests provided have been authorized only for the detection of proteins from SARS-CoV-2, not for any other viruses or pathogens. The Covid-19 tests provided are only authorized for the duration of the declaration that circumstances exist justifying the authorization or emergency use of in vitro diagnostics for detection and/or diagnosis of Covid-19 Section 564(b)(1) of the Federal Food, Drug and Cosmetic Act, 21 U.S.C. § 360bbb3(b)(1), unless the declaration is terminated or authorization is revoked sooner.